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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim Cunningham

February 5, 2025

5  out of  5
rating by Tim Cunningham
"Whole team is always helpful and responsive."
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Ryan

February 4, 2025

5  out of  5
rating by Ryan
"Super easy to transfer. The customer service was excellent. They took care of everything for me."
We responded:
"Thank you so much for taking the time to share your positive experience with Jake Tufts State Farm Insurance Agency! We’re thrilled to hear that starting your insurance was super easy for you and that our customer service and sales team were able to assist you effectively. Our goal is to make transitions seamless and stress-free for our clients, and it's wonderful to know that we met that expectation for you."
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Jessica Lucht

January 31, 2025

5  out of  5
rating by Jessica Lucht
"The staff was very nice and will try and get you the rate that u deserve.I was very impressed with Bri she got me a great deal with Renters and insurance. I recommend Bri or any of them to help."
We responded:
"Thank you for your kind words about your experience with our team at Jake Tufts State Farm Insurance Agency! We’re delighted to hear that you found our staff to be friendly and dedicated to helping you find the best rate. It’s fantastic to know that Bre was able to assist you in securing a great deal on your renters insurance. We’re proud to have team members like her who go above and beyond for our clients. Your recommendation means a lot to us!"
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Deanna Helmlinger

January 28, 2025

5  out of  5
rating by Deanna Helmlinger
"Staff always nice and helpful in person or on the phone. Thanks for answering out app questions!"
We responded:
"Thank you so much for your positive feedback! We’re thrilled to hear that you’ve consistently found our staff to be nice and helpful, both in person and over the phone. We always strive to provide excellent service and to assist with any questions you may have, especially regarding our app. Your appreciation means a lot to us and motivates our team to keep delivering outstanding support."
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Terry Haynor

January 24, 2025

5  out of  5
rating by Terry Haynor
"This office is always friendly and fulfilled my needs every time I call."
We responded:
"Thank you for taking the time to share your experience with us! We’re so glad to hear that you consistently find our office to be friendly and that we’ve been able to meet your needs with every call. Customer satisfaction is our top priority, and your feedback reassures us that we’re on the right track with your auto insurance and home insurance."
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Ed Parcell

January 23, 2025

5  out of  5
rating by Ed Parcell
"Pat and Shelby have provided exceptional customer service and we’re so appreciative. By getting our insurance forms the day we closed on our Michigan property we were able to get our Michigan license plates the same day. This wouldn’t have happened in Illinois. Thanks for everything! The Parcell’s"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Pat and Shelby were able to provide you with exceptional service during your transition to Michigan. It’s great to know that their efforts helped you secure your auto insurance forms right when you needed them, allowing for a smooth experience with your license plates. At Jake Tufts State Farm Insurance Agency, we strive to go above and beyond for our clients, and your kind words truly affirm our commitment. "
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angel martinez

January 23, 2025

5  out of  5
rating by angel martinez
"Great 👍"
We responded:
"Thank you for taking the time to leave us a great review! We're glad to hear you had a great experience with our agency here at Jake Tufts State Farm Insurance Agency in Hart, MI."
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Bill Palmer

January 21, 2025

5  out of  5
rating by Bill Palmer
"Excellent service, nice and friendly staff. I love the agents at Jake Tuffs State Farm."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at Jake Tufts State Farm Insurance Agency. Our staff takes great pride in providing excellent service and building friendly relationships with our customers. Your satisfaction is our top priority, and we appreciate your support. "
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Sharon Palmer

January 20, 2025

5  out of  5
rating by Sharon Palmer
"5 stars all the way, nobody could beat their rates or service 👍👍👍👍👍"
We responded:
"Sharon, thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re happy with our auto insurance rates and our customer service. At Jake Tufts State Farm Insurance Agency, we strive to provide the best for our customers, and your feedback means the world to us. If you ever need anything, don’t hesitate to reach out! 👍😊"
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Mindy Cantu

January 17, 2025

5  out of  5
rating by Mindy Cantu
"Best insurance company I've ever had. Always willing to work with whatever life throws at me and so helpful along the way."
We responded:
"Mindy, thank you for your amazing review! We’re delighted to hear that you consider us the best insurance company you’ve ever had. Our team here at Jake Tufts State Farm Agency in Hart, MI, is dedicated to supporting our clients through life’s challenges, and it’s wonderful to know that you’ve found our service helpful."
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Christy Jensen

January 16, 2025

5  out of  5
rating by Christy Jensen
"they are most helpful and knowledgeable about what's out there to offer ☺️"
We responded:
"We're thrilled to hear that you found our team helpful and knowledgeable in regard to your auto insurance. Our goal is to provide the best customer service possible, and it’s rewarding to know we’re meeting that standard. If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! 😊"
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Chris Kies

January 16, 2025

5  out of  5
rating by Chris Kies
"Jason is an all-star. Knowledgeable, friendly, and efficient!! Thank you sir!!"
We responded:
"We’re so glad to hear that Jason made such a positive impression with his knowledge, friendliness, and efficiency. He truly is an all-star! We appreciate your kind words and are here for any of your insurance needs. Thanks again for choosing Jake Tufts State Farm Insurnace Agency in Hart, MI🌟"
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Trent Currie

January 14, 2025

5  out of  5
rating by Trent Currie
"Jake has done an amazing job helping us get our insurance done right. We had two residences both with State Farm. I hate going through the process of calling insurance and getting stuck on a phone tree to get something done. I hit Jake up and it gets done every time."
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Jake has been able to provide you with such exceptional service and make your insurance experience seamless. We completely understand how frustrating phone trees can be, and it's great to know that Jake's personalized approach has made a difference for you. Your trust in us for both of your residences means a lot, and we're here to help whenever you need us. Thanks again for choosing Jake Tufts State Farm Insurance Agency!"
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Donica Evans

January 14, 2025

5  out of  5
rating by Donica Evans
"See how much they can save you! I saved 50 percent on my auto insurance with a 5 minute phone conversation. It was so easy to switch they handle everything. A no-brainer."
We responded:
"Thank you for your fantastic review! We're so happy to hear that you were able to save 50% on your auto insurance with just a quick phone call. It’s our goal to make the switching process as easy and seamless as possible for our customers, and we're thrilled that you found it to be a no-brainer! If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again!"
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Rain Skye

January 13, 2025

5  out of  5
rating by Rain Skye
"Really good customer service very friendly and cheap"
We responded:
"Rain, thank you for your wonderful review! We’re delighted to hear that you experienced great customer service and found our rates to be affordable. At Jake Tufts State Farm Insurance Agency, we pride ourselves on being friendly and accessible, and your feedback reaffirms our efforts. If you need anything further or have any questions, please don’t hesitate to reach out. We’re here to help!"
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Stanley Jolink

January 8, 2025

5  out of  5
rating by Stanley Jolink
"They are very helpful, lower my rates"
We responded:
"Stan, thank you so much for your kind words! We're thrilled to hear that you found our team helpful and that we were able to lower your auto insurance rates. Providing excellent service and ensuring our clients get the best value is our top priority."
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William Hodge

January 3, 2025

5  out of  5
rating by William Hodge
"Really like the professional service and attention I recieve when dealing with claims."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you appreciate the professional service and attention you receive from our team at Jake Tufts State Farm Insurance Agency. Providing excellent support during the claims process is our top priority, and it’s wonderful to know we are meeting your expectations."
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Linda Reeds

December 27, 2024

5  out of  5
rating by Linda Reeds
"Jake and his associates are top notch. I stopped at the office one day for help with getting safe and drive started and they were very helpful. I am looking forward to our continued association. Thanks Jake and crew!!!"
We responded:
"Linda, thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with Jake and our team. It’s our goal to provide top-notch customer service and support to all our clients, and we’re glad we could assist you with getting Safe and Drive started to help save on your auto insurance. We truly value your trust in us and are looking forward to continuing our parternership with you."
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Mary Temple

December 27, 2024

5  out of  5
rating by Mary Temple
"Jake Tufts and staff are prompt, helpful and professional…and so friendly! I have worked with their office for 5+ years and would not consider going o any other agent. Thanks to a great team!!"
We responded:
"Mary, you are one of our favorites! Thank you so much for your wonderful review! We’re delighted to hear that you’ve had such a positive insurance experience with Jake Tufts State Farm Insurnace Agency and our team over the past 5+ years. Providing prompt, helpful, and professional service while maintaining a friendly atmosphere is our top priority, and it’s rewarding to know we’ve met your expectations. We truly appreciate your loyalty and trust in us as your insurance provider."
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Dianna Carrier

December 26, 2024

5  out of  5
rating by Dianna Carrier
"Melanie makes it easy, and knows how to explain it so I can understand all the details. Thank you Jake and associates!"
We responded:
"Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Caleb and Jason were able to assist you in finding the best solution to your issue. It's always our goal to provide top-notch service and help our customers in the best way possible. We truly appreciate your recommendation and are grateful for your support."
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Rebecca Harvell

December 19, 2024

5  out of  5
rating by Rebecca Harvell
"Friendly staff, attentive service"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team at Jake Tufts State Farm Insurance Agency. Our staff takes great pride in providing friendly and attentive service to all of our clients, and your feedback truly motivates us to continue delivering the best support possible."
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Dennis Burnett

December 19, 2024

5  out of  5
rating by Dennis Burnett
"Patrick from state farm was very kind and friendly he was very helpful on my insurance needs..prompt with immediate service! So much appreciated Thank you again Patrick !!"
We responded:
"Thank you for taking the time to share your experience! We’re delighted to hear that Patrick provided you with kind and friendly service while assisting with your insurance needs. Our team strives to offer prompt and helpful support, and it’s wonderful to know that Patrick made a positive impact on your experience. We’ll be sure to pass along your appreciation to him! If you need anything else in the future, don’t hesitate to reach out. Thank you for choosing Jake Tufts State Farm for all of your insurance needs."
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Jason Stariha

December 18, 2024

5  out of  5
rating by Jason Stariha
"Great staff who takes the time to get to know their clients and are in this service for more than just signing agreements. They care about their clients and want the best for them through a variety of methods and conversations to gather the full picture."
We responded:
"Thank you so much for your thoughtful review! We’re delighted to hear that you’ve had such a positive experience with our staff. Building genuine relationships with our clients is at the heart of what we do, and it's rewarding to know that our commitment to understanding your needs is making a difference. We believe that effective communication and a thorough understanding of our customers situations are key to providing the best possible service. If there’s anything more we can do for your auto insurance or life insurance needs, or any questions you have, please don’t hesitate to reach out. We’re always here to help!"
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Kim Swindeman

December 18, 2024

5  out of  5
rating by Kim Swindeman
"We have moved to the area recently and had to change a lot of things. Insurance being one, love the help that we have received from the girls in the office. Very pleasant and always take time with anything we throw at them. Thanks for being such a professional and pleasant company to handle our needs."
We responded:
"Kim, thank you for your kind words and for taking the time to share your experience with our agency! We’re thrilled to hear that you felt supported during your transition to the area. Our team strives to provide a welcoming and helpful environment, and it’s great to know that our efforts have made a positive impact on your insurance journey. We pride ourselves on being professional while also ensuring that our clients feel comfortable and valued."
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S. P.

December 17, 2024

5  out of  5
rating by S. P.
"Fantastic staff! Always helpful and responsive. They're very willing to go to bat for the customer, whether it is claim-related or discount stuff. They always do their best make sure their people get the coverage that's right for them. They focus on delivering value, not just cheap rates. Always impressed with Jake and his team."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with Jake Tufts State Farm Insurance Agency! We are thrilled to hear that you have had such a positive experience with our staff. Our team is dedicated to providing the best service possible and ensuring that our clients receive the coverage that fits their needs. We appreciate your recognition of our commitment to delivering value over just low rates. It’s our goal to advocate for our customers and help them navigate their insurance options effectively."