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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mindy Cantu

November 15, 2024

5  out of  5
rating by Mindy Cantu
"Best insurance company I've ever had. Always willing to work with whatever life throws at me and so helpful along the way."
We responded:
"Mindy, thank you for your amazing review! We’re delighted to hear that you consider us the best insurance company you’ve ever had. Our team here at Jake Tufts State Farm Agency in Hart, MI, is dedicated to supporting our clients through life’s challenges, and it’s wonderful to know that you’ve found our service helpful."
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Stephanie Romero

November 15, 2024

5  out of  5
rating by Stephanie Romero
"They are definitely on top of things get stuff down and call you back same day and are very happy to help with whatever you need done they do not play games I love this company !!"
We responded:
"Stephanie, thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our team. Providing prompt and reliable service is our top priority, and it's great to know that our efforts are making a difference for you and your insurance needs."
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Patty Vargas

November 1, 2024

5  out of  5
rating by Patty Vargas
"They have been very informative on my policy"
We responded:
"Thank you so much for taking the time to leave us a 5-star review for Jake Tufts State Farm Insurnace Agency! We are thrilled to hear about your positive experience with our agency. At Jake Tufts State Farm Agency, our main goal is to provide exceptional service to our clients, and we are delighted to know that we have met your expectations. We strive to create a welcoming and friendly environment where our clients feel valued and supported."
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Art Wallager

November 1, 2024

5  out of  5
rating by Art Wallager
"They answered my question in a timely manner"
We responded:
"Art, thank you for taking the time to share your experience! We’re glad to hear that we could answer your question in a timely manner. At Jake Tufts State Farm Insurance Agency, we pride ourselves on being responsive and accessible to our clients. Your satisfaction is our top priority, and we’re here to support you with any insurance needs you may have."
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Jerry Salazar

October 31, 2024

5  out of  5
rating by Jerry Salazar
"Helpful and very nice 👌"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our service helpful and friendly. At Jake Tufts State Farm Insurance Agency, we strive to provide the best auto insurance experience possible for our clients. If you have any further questions or need assistance, please don't hesitate to reach out. "
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Barbara Grondsma

October 27, 2024

5  out of  5
rating by Barbara Grondsma
"I just added a new teen driver. At first sounded a little high but with several great options to lower prices I am very pleased. Thank you State Farm for making that happen."
We responded:
"Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience adding a new teen driver to your policy with Jake Tufts State Farm. We understand that the initial cost may have seemed high, but we're glad to hear that our team was able to provide you with several great options to help lower the prices. Our goal is to always provide our customers with affordable and comprehensive coverage that meets their needs."
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Michele Wallace

October 25, 2024

5  out of  5
rating by Michele Wallace
"I have been with Jake's agency since November 2021. Everyone is very helpful and nice. When I ask questions, they either have the answer or research and get back to me. Highly recommend Jake and his team."
We responded:
"Michele, thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our team since joining us in 2021. Our goal is to provide excellent service and support, and it's wonderful to know that we’ve been able to assist you effectively."
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Barbara Favre

October 24, 2024

5  out of  5
rating by Barbara Favre
"I have been a client of State Farm in Hart, MI for many years. I have always had an excellent experience whenever I had any situations that we had to deal with. The staff is very experienced and very pleasant. It is enjoyable working with them."
We responded:
"Thank you for taking the time to share your experience! We’re delighted to hear that you’ve consistently had excellent service with our team over the years. It’s our priority to provide knowledgeable and friendly support, and we’re glad that it shows. Your continued trust in us means everything, and we look forward to assisting you for many more years to come."
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David A Nobles

October 22, 2024

5  out of  5
rating by David A Nobles
"Quick efficient service. Service with a smile"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that you experienced quick and efficient service with a smile. Our team strives to make every interaction positive, and your feedback truly brightens our day."
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trina averill

October 21, 2024

5  out of  5
rating by trina averill
"I love my state farm in Hart. The people that work there are awesome. Thanks for continuing providing me with the best insurance. Trina Averill"
We responded:
"Trina, thank you so much for your kind words! We’re thrilled to hear that you love our insurance agency and appreciate the awesome team we have here. Your satisfaction is our top priority, and it’s rewarding to know we’re providing you with the best insurance experience possible."
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Dan Gorys

October 18, 2024

5  out of  5
rating by Dan Gorys
"Excellent!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with Jake Tufts State Farm Insurance Agency here in Hart, MI. If you ever need assistance or have questions in the future, don’t hesitate to reach out. We’re here to help!"
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Brittanny Simpson

October 17, 2024

5  out of  5
rating by Brittanny Simpson
"The staff is super helpful in explaining all the options that are available. I'm getting ready to add a brand new driver and they have given me all the possible discounts to keep her safe."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that our team was able to assist you in navigating your auto insurance options, especially as you prepare to add a new driver to your policy. Ensuring our clients feel informed and confident in their choices is our top priority."
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Laura Love

October 17, 2024

5  out of  5
rating by Laura Love
"The staff has been always helpful, kind and compassionate….always willing to work with me. No matter the circumstances . I am incredibly happy with the staff and the quality of customer service provided."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that our team has consistently provided you with helpful, kind, and compassionate service when dealing with your insurance. Your satisfaction means the world to us, and we strive to support our clients no matter the circumstances. If you ever need anything in the future, please don’t hesitate to reach out. We’re here for you!"
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Mike Oomen

October 16, 2024

5  out of  5
rating by Mike Oomen
"Vary friendly and professional"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you found our team to be both friendly and professional. At Jake Tufts State Farm Insurnace Agency, providing exceptional customer service is our top priority, and we are glad that we were able to meet your expectations."
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boyd ortwine

October 16, 2024

5  out of  5
rating by boyd ortwine
"They insure the stuff other companies don't want to insure."
We responded:
"Boyd. thank you for your glowing 5-star review! We're delighted to hear that our company has been able to provide insurance coverage for items that other companies may not cover. At Jake Tufts State Farm Agency, we pride ourselves on offering comprehensive and specialized insurance solutions to meet the unique needs of our customers. We appreciate your trust in us and are honored to be your insurance provider of choice. "
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Jared Vandenheuvel

October 15, 2024

5  out of  5
rating by Jared Vandenheuvel
"Jake Tufts office offers a great team who is knowledgeable and prepared to help you save money/protect your assets. Thank you team members!"
We responded:
"Thank you for taking the time to share your positive experience with Jake Tufts State Farm Insurance Agency. We are thrilled to hear that our team was able to provide you with the knowledge and assistance needed to help you save money and protect your assets. At Jake Tufts State Farm Insurance Agency, we take pride in our knowledgeable and prepared team who are dedicated to delivering exceptional service to our clients. We understand the importance of safeguarding your assets and are committed to helping you find the right insurance coverage that fits your needs."
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Emily Bee

October 14, 2024

5  out of  5
rating by Emily Bee
"They were super helpful getting what I needed quickly. All over the phone, took less than an hour. Very friendly and knowledgeable!"
We responded:
"Emily, thank you for your great review of Jake Tufts State Farm Insurance Agency! We're glad to hear that we were able to provide you with quick assistance over the phone for your auto insurance. We strive to be friendly and knowledgeable throughout the insurance process. If you have any more questions or need further assistance, feel free to let us know!"
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Stephen Benson

October 14, 2024

5  out of  5
rating by Stephen Benson
"Used them for years great service and great people"
We responded:
"Thank you for your fantastic 5-star review of Jake Tufts State Farm Insurance Agency! We're delighted to hear that you are a long time customer who have been using our services for years and have consistently received great service. It's wonderful to know that the team at Jake Tufts State Farm Insurance Agency is made up of great people who have been able to meet your insurance needs. If you ever have any questions or require further assistance, please don't hesitate to reach out. We appreciate your continued support!"
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Dave Viterna

October 11, 2024

5  out of  5
rating by Dave Viterna
"Great Always friendly and very helpful"
We responded:
"At Jake Tufts State Farm Insurance Agency, we pride ourselves on providing friendly and helpful service to all of our valued customers. We understand that insurance needs can be complex, and we strive to simplify the process and make it as seamless as possible for you. Our team is dedicated to delivering top-notch customer service and ensuring that you have a positive experience with our agency. We are always here to answer your questions, address your concerns, and provide the support you need."
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Sherry Bozeman

October 11, 2024

5  out of  5
rating by Sherry Bozeman
"Good customer service was very helpful"
We responded:
"Thank you for taking the time to share your feedback with us. We appreciate your kind words about our customer service and are glad to hear that you have had positive experiences with our team. Regarding the insurance rates, we understand your concern. Insurance rates can be influenced by various factors, including changes in risk assessment and market conditions. However, we strive to provide our customers with competitive and fair rates"
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Bev Mills

October 10, 2024

5  out of  5
rating by Bev Mills
"State Farm has always been available and courteous when i have needed help"
We responded:
"At Jake Tufts State Farm Insurance Agency, we strive to be there for our customers when they need us the most. We understand that unexpected situations can arise, and having a reliable and responsive insurance agency is crucial. We are committed to being available and providing exceptional customer service to ensure your needs are met."
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Daniel Walton

October 9, 2024

5  out of  5
rating by Daniel Walton
"Always willing to help me when I need it and are very easy to work with"
We responded:
"Thank you so much for taking the time to leave a positive 5-star review for Jake Tufts State Farm Agency! We greatly appreciate your kind words and are thrilled to hear that our team has been helpful and easy to work with. Providing exceptional customer service is our top priority, and we are always here to assist you whenever you need us. If there is anything else we can do to further enhance your experience with us, please don't hesitate to reach out. Thank you again for your support!"
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Jenelle Farkas

October 9, 2024

5  out of  5
rating by Jenelle Farkas
"Patrick made everything super easy. I was paying $200 through auto owners and he got me the same claim for half the price!"
We responded:
"We are thrilled to hear that Patrick was able to assist you in finding an insurance policy that not only provided the same coverage but also at a significantly lower cost. Our team takes pride in helping our clients save money while still ensuring they have the protection they need. If you have any further questions or need assistance with anything else, please do not hesitate to reach out to us. We appreciate your trust in our agency and look forward to serving you in the future!"
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Brian Kadunc

October 9, 2024

4  out of  5
rating by Brian Kadunc
"Overall very good the office staff is good and friendly But I don't like the if people use the towing service after certain number times of using the service they take it away"
We responded:
"Thank you for taking the time to leave a review for Jake Tufts State Farm Agency. We appreciate your feedback and are glad to hear that you find our office staff friendly and good. We apologize if our towing service policy has caused any inconvenience. Our aim is to provide the best possible service to all our clients, and sometimes there are limitations on certain benefits to ensure fairness and manage costs. We truly value your input and will take it into consideration as we continually evaluate and improve our services. Thank you for choosing Jake Tufts State Farm Agency!"
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Travis & katie Sawdy

October 7, 2024

5  out of  5
rating by Travis & katie Sawdy
"The office staff is very helpful especially Jason, he explained things and was not pushy about what we needed versus what we don't and was very helpful to us"
We responded:
"We're glad to hear that our office staff, particularly Jason, provided you with excellent service. At Jake Tufts State Farm, we strive to create an environment where our team members are knowledgeable, approachable, and respectful of our customers' needs. It's wonderful to know that Jason went above and beyond to explain things to you without being pushy, helping you make informed decisions about your insurance coverage."