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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lorena Anderson

May 5, 2025

5  out of  5
rating by Lorena Anderson
"Jake Tuffs -state farm insurance agency has done nothing but be professional, everyone one there has and still goes above and beyond to make sure you have the best quote available for you, I wouldn't be going anywhere else...."
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Alicia England

May 2, 2025

5  out of  5
rating by Alicia England
"Melanie was a great help and made providing insurance quick and easy! Recommend her to anyone interested in doing business with State Farm!"
We responded:
"Thank you for your fantastic review! We’re so glad to hear that Melanie was able to assist you and make the insurance process quick and easy. Our team works hard to ensure that all our clients receive the best service possible, especially when it comes to finding the right auto insurance coverage. Your recommendation means a lot to us, and we’re here to help anyone looking for reliable insurance solutions."
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David Mahynski

May 2, 2025

5  out of  5
rating by David Mahynski
"Very helpful and customer friendly"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our team helpful and friendly. At Jake Tufts State Farm, we strive to provide exceptional service to all our clients, especially when it comes to finding the right auto insurance coverage for your needs. If you ever have questions about your policy or need assistance with anything related to your auto insurance, please don’t hesitate to reach out. We’re here to help!"
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Jerry Vdh

May 1, 2025

5  out of  5
rating by Jerry Vdh
"Thank you to the girls welcoming and to pat for his professionalism, quick response and freindship…"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a positive experience with our team, especially with Pat and the girls. Our goal is to provide not only professional service but also a welcoming environment where our clients feel valued and supported. When it comes to auto insurance, we understand that it’s not just about the policy; it’s about building relationships and being there for our clients when they need us most. We're glad that our team could make you feel comfortable and cared for while navigating your insurance needs."
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Abran Farias

May 1, 2025

5  out of  5
rating by Abran Farias
"Great experience, person I spoke to helped me get all my request done quick."
We responded:
"Thank you for taking the time to leave us a 5-star review! We're delighted to hear that you had a great experience and that our team was able to assist you quickly with your requests. At Jake Tufts State Farm, we strive to provide efficient and effective service, especially when it comes to your auto insurance needs. Whether it’s finding the right coverage, making adjustments to your policy, or answering any questions you may have, we’re here to ensure the process is as smooth as possible."
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Betty Dewitt

May 1, 2025

5  out of  5
rating by Betty Dewitt
"Today was very good I was treated very kindly and all the questions I asked were answered well both about auto and home insurance"
We responded:
"We pride ourselves on providing exceptional customer service, and it's incredibly rewarding to know that you felt treated kindly and received thorough answers to all your questions regarding auto insurance and home insurance. Ensuring that our customers feel heard and well-informed is a top priority for us, so your feedback is truly invaluable."
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Nadean Cherish

May 1, 2025

5  out of  5
rating by Nadean Cherish
"Jason Hayes was fast, courteous, and professional setting me up with the best price in Hart. Highly recommend 👌"
We responded:
"Nadean, Thank you so much for taking the time to leave us a glowing 5-star review on Google! We are thrilled to hear about your positive experience with our team member, Jason. Your recommendation means a lot to us. We truly appreciate your trust and confidence in our services."
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Wendy Waite

April 29, 2025

5  out of  5
rating by Wendy Waite
"The staff at State Farm in Hart Mi are very friendly and courteous and very helpful. Jason took care of all my questions and got my insurance that day. They saved me about 200 on my car insurance."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with our team at the Jake Tufts State Farm office in Hart, MI. It’s fantastic to know that Jason was able to address all your questions and help you secure your car insurance on the same day. We're also delighted that we could save you $200 on your policy! Our goal is to provide friendly, courteous service while ensuring our clients get the best value for their insurance needs."
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Connie Dunn

April 28, 2025

5  out of  5
rating by Connie Dunn
"Melanie handled my drive safe problem I had. She is very pleasant and helpful!"
We responded:
"Thank you for your wonderful review! We’re so glad to hear that Melanie was able to assist you with your Drive Safe problem. She truly is a valuable member of our team, and we’re proud to have her here at Jake Tufts State Farm Insurance Agency. Providing excellent customer service is our top priority, and it’s fantastic to know that Melanie made your experience pleasant and helpful."
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Jordan Hernandez

April 25, 2025

5  out of  5
rating by Jordan Hernandez
"I've had nothing but the best experiences working with this insurance agency. Brianna helped me and was super efficient about the whole process. Quick and easy & i appreciate the super friendly staff!"
We responded:
"Thank you so much for taking the time to share your positive experience with Jake Tufts State Farm Insurance Agency! We’re thrilled to hear that Brianna was able to assist you with your auto insurance efficiently and that you found our staff to be friendly. Our team strives to provide quick and exceptional service, and it’s wonderful to know we met your expectations."
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Jess Kamen

April 24, 2025

5  out of  5
rating by Jess Kamen
"I needed to make a change to my homeowners insurance policy, and Shelby was so nice and super helpful. She explained everything clearly and got it sorted out for me really quickly. Definitely recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Shelby was able to assist you with your homeowners insurance policy and make the process smooth and efficient. We pride ourselves on providing excellent customer service, and it's wonderful to know that you had a positive experience. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your recommendation!"
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Manuel Hdz

April 22, 2025

5  out of  5
rating by Manuel Hdz
"Thanks to Melanie and Shelby for being an awesome worker, at Jake Tufts State Farm Insurance Agency."
We responded:
"Thank you so much for taking the time to share your positive experience with Melanie and Shelby at Jake Tufts State Farm Insurance Agency! We’re thrilled to hear that they provided you with excellent service. Our team works hard to ensure that our clients feel valued and supported, and it’s always rewarding to know that our efforts are appreciated."
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Lee Millard

April 14, 2025

5  out of  5
rating by Lee Millard
"Had an issue and Ashley was able to help me out. I greatly appreciate it!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Ashley was able to assist you with your issue. Providing excellent customer service is our top priority, and it’s wonderful to know that we met your expectations."
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l m j

April 8, 2025

5  out of  5
rating by l m j
"Very informative and caring. I have always trusted state fam since my dad has always trusted them. I trust my father's decisions. State farm always out shines in quality ethics."
We responded:
"Thank you so much for your 5-star review! We truly appreciate you and are thrilled to hear that you had a positive experience with Jake Tufts State Farm Insurance Agency. Our team is dedicated to providing exceptional service and support, and it’s rewarding to know that we met your expectations."
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Elizabeth Juhl

April 8, 2025

5  out of  5
rating by Elizabeth Juhl
"The atmosphere inside the office is clean, comfortable, and made me feel very at ease. I met with Ashley today for my appointment. She was friendly, kind, and knowledgeable. Thank you!"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a positive experience in our office. Creating a clean and comfortable atmosphere is a top priority for us, and it's great to know that you felt at ease during your visit. Ashley is indeed a valuable member of our team, and we're glad she was able to assist you with her friendly and knowledgeable service. Your kind words mean a lot to us!"
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Cheryl Orona

April 7, 2025

5  out of  5
rating by Cheryl Orona
"State Farm employees are always easy to work with, knowledgeable and get back to you in a timely manner!"
We responded:
"Thank you for taking the time to share your positive experience! We truly appreciate your kind words about our team. It's fantastic to hear that you find our employees easy to work with and knowledgeable. Timely communication is important to us, and we're glad to know we met your expectations in that regard."
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Dan5 Dan5

April 4, 2025

5  out of  5
rating by Dan5 Dan5
"Great group of people to work with they will do anything in there power to get you the best price for all your insurance needs"
We responded:
"Thank you for your fantastic review! We are delighted to hear that you had such a positive experience with our team. Providing excellent service and finding the best prices for our clients is our top priority, and it’s great to know that our efforts made a difference for you. We truly appreciate your trust in us for your insurance needs"
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Christi Brown

April 1, 2025

5  out of  5
rating by Christi Brown
"I wasn’t happy with my current car and homeowners insurance; I wanted something different. Jason, at State Farm in Hart, explained my options and set me up with a perfect combination for me. He is very personable and thorough. If you are tired of your current company charging outrageous prices, check out Jason at State Farm."
We responded:
"Thank you for sharing your experience with Jason and our team! We’re so glad to hear that he was able to help you find the perfect combination of car and homeowners insurance that meets your needs. Jason truly embodies our commitment to providing personalized and thorough service, and it’s wonderful to see that reflected in your feedback. We appreciate your recommendation and hope that others will find value in your words as well."
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John Wallace

March 31, 2025

5  out of  5
rating by John Wallace
"I love working with Jake Tufts State Farm! They are fast, responsive, and very pleasant to work with!! A quick shout out to Melanie, who is extremely pleasant and customer friendly!! Cheers! John W."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you love working with us and that our team, especially Melanie, has made such a positive impact on your experience. Your kind words motivate us to keep providing fast and friendly service to all our clients."
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Elizabeth Dillon

March 27, 2025

5  out of  5
rating by Elizabeth Dillon
"I have worked with two young ladies in this office and both of them have been wonderful to deal with and very accommodating. Highly recommend Jake’s office to get your auto and your renters needs taken care of."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience with our team. Our goal is always to provide exceptional service, and it’s great to know that our Customer Care Team could assist you effectively. We truly appreciate your recommendation and look forward to continuing to help you with your auto and renters insurance needs."
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Lance Lloyd

March 25, 2025

5  out of  5
rating by Lance Lloyd
"Melanie from State Farm was awesome 👌🏼😊"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Melanie provided you with exceptional service. She truly goes above and beyond for our clients. If you need any further assistance or have questions in the future, don’t hesitate to reach out. We appreciate your support! 🌟"
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Team Kings

March 24, 2025

5  out of  5
rating by Team Kings
"I give a 5 star rating, melanie thank you very much for your help great people at state farm I couldn't been a happier customer today.......😀"
We responded:
"Thank you for your 5-star rating and kind words! We're thrilled to hear that Ashley provided you with great help and that you're a happy customer. We strive to deliver exceptional service and it's always rewarding to know that we've met your expectations. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support and look forward to serving you in the future! 😊🌟"
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Karissa Brown

March 21, 2025

5  out of  5
rating by Karissa Brown
"Staff is always very helpful and friendly. Very easy to make changes to my plan."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our team at Jake Tufts State Farm Agency. Providing helpful and friendly service is our top priority, and we’re glad that you found it easy to make changes to your insurance plan."
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Jake Pleiness

March 19, 2025

5  out of  5
rating by Jake Pleiness
"Phenomenal office with a staff that is determined to provide personalized service and support while ensuring peace of mind that your best interests are kept at the forefront."
We responded:
"Thank you for your incredible feedback! We’re delighted to hear that you feel our team is dedicated to providing personalized service and support. Ensuring our clients have peace of mind when it comes to your life insurance is our top priority, and it’s wonderful to know that we are meeting your expectations."
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Dakota DeVries

March 14, 2025

5  out of  5
rating by Dakota DeVries
"Melanie and Jason were great! They helped me get the car insurance I wanted at a good rate. They were very friendly and helpful throughout my insurance buying experience. Good business and better people!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Melanie and Jason were able to assist you in finding the right car insurance at a great rate. Our team takes pride in providing friendly and helpful service, and it’s wonderful to know that you had a positive experience with us."