Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Joy80

Amanda Joy80

December 4, 2023

5  out of  5 rating by Amanda Joy80
"Caleb is very knowledgeable and helpful!"
Profile photo of MaryJo Schaner

MaryJo Schaner

November 20, 2023

5  out of  5 rating by MaryJo Schaner
"Ashley was willing to stay a little later and make sure I was taken care of with my insurance needs. Very friendly and helpful!!!"
Profile photo of Mamie Shalifoe

Mamie Shalifoe

November 20, 2023

5  out of  5 rating by Mamie Shalifoe
"Caleb made the process quick and easy. Informed me of the renewal I had coming up and was able to schedule me for that next visit when I usually just pop in. Wait times are 2 seconds while they open up their program but I like to be expected anyways. It was all super stress free which felt amazing."
Profile photo of Danielle


November 17, 2023

5  out of  5 rating by Danielle
"I been with you guys for some years now and you guys always go above and thank you Caleb for understanding and helping me today i appreciate you and others staff"
Profile photo of janie garcia

janie garcia

November 16, 2023

5  out of  5 rating by janie garcia
"I had an issue with my bill. Caleb was very helpful resolving this matter. He was very friendly and quickly resolved my problem. My first experience was with Patrick. He helped start my policy. He was also very friendly, helpful and patient with me. It’s hard to get good service and a friendly staff. So overall I do rate this office a 5 star. Thank you!"
Profile photo of ashton fernandez

ashton fernandez

November 16, 2023

5  out of  5 rating by ashton fernandez
"Answered everything and they are always so nice"
Profile photo of M Alexis

M Alexis

November 14, 2023

5  out of  5 rating by M Alexis
"I cannot recommend these guys enough! Especially Caleb! Recently wrecked my car and he called after receiving my claim. The first question from him was making sure anyone who was involved was okay. And that just speaks so much on his character. He then got my insurance adjusted to make it easier on me moving forward with another vehicle to quickly get that insurance going so there’s no delaying once I get a new vehicle! If you’re looking for a personable company this is it!"
Profile photo of Shelby Leonard

Shelby Leonard

November 3, 2023

5  out of  5 rating by Shelby Leonard
"I have been having some issues with my current bill, I removed some vehicles but my bill still shows the amount that's owed for those vehicles even tho I removed them 3 weeks ago, well needless to say I spoke to Ashley today and she is getting to the bottom of it, she was very helpful, nice and made sure to answer any questions or concern I may have had. I'd say she gave me the best experience so far with state farm. Thanks again Ashley and keep up all the great work you continue to do. I appreciate you dearly."
Profile photo of Helga


October 29, 2023

1  out of  5 rating by Helga
"We changed insurance (after 45+ years) to a more affordable company. That was Aug. 17, 2023. Today is Oct. 30, 2023. We have yet to receive our $500+ refund. Looks like we haved to get an attorny involved."
Profile photo of Angie Larsen

Angie Larsen

October 25, 2023

5  out of  5 rating by Angie Larsen
"Always fast and great service"
Profile photo of Benjamin Russell

Benjamin Russell

October 19, 2023

5  out of  5 rating by Benjamin Russell
"I have done business with many insurance companies over the years. Most have been helpful when interacting takes place. Jake Tufts State Farm is by far the most helpful and attentive office I have done business with. Their staff is always at their best and very knowledgeable."
Profile photo of Debra Gardner

Debra Gardner

October 17, 2023

2  out of  5 rating by Debra Gardner
"Not sure what is going on in this office. I found out that we did not have a wood stove policy after being told to our faces that it was covered and on our policy. This was done in person! Going on 3 weeks with no answer. Keep being told they are trying to find out what happened. Customer service is somewhat an issue, 3 weeks is unacceptable. So, we I received Another quote with another company and we are receiving more coverage, the right coverage for just a tad more for home owners ins. But worth the change, we are actually getting coverage for what our house is worth. Car insurance I’m saving $800/year with the new company. Before signing up with this company do your research. I would not recommend them. It 10/17 and still waiting on a response. All I can say is do your research. Make sure you have the coverage you need if you have barns get them separate coverage especially if you keep hay or farm equipment in there. If you do, SF is not the company for you."
Profile photo of Chuck Buhl

Chuck Buhl

October 12, 2023

5  out of  5 rating by Chuck Buhl
"Great service."
Profile photo of Summer Mitteer

Summer Mitteer

October 6, 2023

5  out of  5 rating by Summer Mitteer
"Awesome staff and great discounts!"
Profile photo of Danielle Secrest

Danielle Secrest

October 4, 2023

5  out of  5 rating by Danielle Secrest
"They are very nice and understanding and helps alot"
Profile photo of amanda fetterhoff

amanda fetterhoff

September 25, 2023

5  out of  5 rating by amanda fetterhoff
"Lourdes and Ashley are the best workers you have working for you they are very nice and helpful"
Profile photo of Theresa Edwards

Theresa Edwards

September 19, 2023

5  out of  5 rating by Theresa Edwards
"I would recommend State Farm to any one. They saved us $150.00 a month on auto insurance. It has to be full overage be abuse we still own on it yet. Jason was pleasant and very helpful setting up our policy and Jake was also when we talked. Right now they are kind and very pleasant well groomed. I'm very well pleased with them. I give them 5 stars."
Profile photo of Tamara Lynn Plumpton

Tamara Lynn Plumpton

September 19, 2023

5  out of  5 rating by Tamara Lynn Plumpton
"Jake and his team are super helpful. I am so glad to have State Farm for insurance."
Profile photo of Brandon Plotts

Brandon Plotts

September 14, 2023

1  out of  5 rating by Brandon Plotts
"The lack of communication is just unprofessional, and raised my rates for no reason…"
Profile photo of Tammi Temple

Tammi Temple

September 5, 2023

5  out of  5 rating by Tammi Temple
"I had the honor of dealing with Jason..I hadn't had insurance in a lot of years...he took the time to get me the best price and also dud a bundle deal for me with renters insurance along with my auto policy to save me a few extra bucks...if anyone is in need of insurance I highly recommend Jake...Jason and the team at State Farm"
Profile photo of Barbara Wiggers

Barbara Wiggers

September 1, 2023

5  out of  5 rating by Barbara Wiggers
"Very friendly helpful and understanding"
Profile photo of Lloyd Miller

Lloyd Miller

August 30, 2023

5  out of  5 rating by Lloyd Miller
""Rev your engines for a thrilling day ahead! 🚗 We're excited to announce the Jake Tufts State Farm Silver Sponsorship, in partnership with Hart Athletic Boosters, presenting the Apple & BBQ Festival Car Show. Join us on September 9th for an incredible showcase of cars, delicious BBQ, and family-friendly fun. Don't miss out – see you at the festival! 🍎🍖🚗 #AppleBBQFestival #CarShow #silversponser #supportlocalbusinesses #supportingathletes #hartpirates #gopirates #piratepride #runtheship"
Profile photo of Evonne Barrett

Evonne Barrett

August 23, 2023

5  out of  5 rating by Evonne Barrett
"Great experience one of the best"
Profile photo of cheri wells

cheri wells

July 13, 2023

5  out of  5 rating by cheri wells
"My visit to this office was a very pleasant experience. My concerns were addressed immediately by Lourdes, in a most competent manner. She was gracious and professional and resolved my issue."
Profile photo of Gerrit Werner

Gerrit Werner

June 14, 2023

5  out of  5 rating by Gerrit Werner
"Great service, great people. Very friendly and helpful 10 out of 10 would recommend!!"