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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth Dillon

March 27, 2025

5  out of  5
rating by Elizabeth Dillon
"I have worked with two young ladies in this office and both of them have been wonderful to deal with and very accommodating. Highly recommend Jake’s office to get your auto and your renters needs taken care of."
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Lance Lloyd

March 25, 2025

5  out of  5
rating by Lance Lloyd
"Melanie from State Farm was awesome 👌🏼😊"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Melanie provided you with exceptional service. She truly goes above and beyond for our clients. If you need any further assistance or have questions in the future, don’t hesitate to reach out. We appreciate your support! 🌟"
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Team Kings

March 24, 2025

5  out of  5
rating by Team Kings
"I give a 5 star rating, melanie thank you very much for your help great people at state farm I couldn't been a happier customer today.......😀"
We responded:
"Thank you for your 5-star rating and kind words! We're thrilled to hear that Ashley provided you with great help and that you're a happy customer. We strive to deliver exceptional service and it's always rewarding to know that we've met your expectations. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support and look forward to serving you in the future! 😊🌟"
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Karissa Brown

March 21, 2025

5  out of  5
rating by Karissa Brown
"Staff is always very helpful and friendly. Very easy to make changes to my plan."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our team at Jake Tufts State Farm Agency. Providing helpful and friendly service is our top priority, and we’re glad that you found it easy to make changes to your insurance plan."
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Jake Pleiness

March 19, 2025

5  out of  5
rating by Jake Pleiness
"Phenomenal office with a staff that is determined to provide personalized service and support while ensuring peace of mind that your best interests are kept at the forefront."
We responded:
"Thank you for your incredible feedback! We’re delighted to hear that you feel our team is dedicated to providing personalized service and support. Ensuring our clients have peace of mind when it comes to your life insurance is our top priority, and it’s wonderful to know that we are meeting your expectations."
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Dakota DeVries

March 14, 2025

5  out of  5
rating by Dakota DeVries
"Melanie and Jason were great! They helped me get the car insurance I wanted at a good rate. They were very friendly and helpful throughout my insurance buying experience. Good business and better people!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Melanie and Jason were able to assist you in finding the right car insurance at a great rate. Our team takes pride in providing friendly and helpful service, and it’s wonderful to know that you had a positive experience with us."
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Lee Ball

March 14, 2025

5  out of  5
rating by Lee Ball
"I had a couple of questions about my insurance. I called and got an agent right away and had my questions answered."
We responded:
"Thank you for the kind words. I am happy we could help protect your auto insurance and home insurance."
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Aleida Gorenflo

March 12, 2025

5  out of  5
rating by Aleida Gorenflo
"Melanie is such a wonderful lady every time I call with the questions or trying to put insurance on either one vehicle or the other vehicle. She’s always very helpful and if I call her the same day she’ll get back to me the same day couldn’t ask for a better office to provide me with my insurance. :)"
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We're thrilled to hear that Melanie has been able to assist you with your auto insurance needs and that her promptness and helpfulness have made a positive impact on your experience with our office."
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Mohammad Al-Matarneh

March 11, 2025

5  out of  5
rating by Mohammad Al-Matarneh
"Very communicative and will address any problems or concerns you have with a friendly demeanor."
We responded:
"Thank you for your kind words, Mohammad! We’re thrilled to hear that you found our team to be communicative and friendly. Addressing your auto insurance concerns and providing support is our top priority, and it’s wonderful to know that we’ve met your expectations."
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Scott Beal

March 7, 2025

5  out of  5
rating by Scott Beal
"State Farm Jake tufts has great service!"
We responded:
"Scott, thank you for your fantastic review! We’re delighted to hear that you had a great experience with Jake Tufts and our team at State Farm. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations."
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Christy Jensen

March 7, 2025

5  out of  5
rating by Christy Jensen
"they are most helpful and knowledgeable about what's out there to offer ☺️and has Great ideas about how to save us $🙀😹❤️"
We responded:
"We're thrilled to hear that you found our team helpful and knowledgeable in regard to your auto insurance. Our goal is to provide the best customer service possible, and it’s rewarding to know we’re meeting that standard. If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! 😊"
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Connor Davis

March 7, 2025

5  out of  5
rating by Connor Davis
"Jake was a big help and helped me with starting my new policy's"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Jake was able to assist you with starting your new policies. Our team strives to make the auto insurance process as smooth and informative as possible, and it’s great to know that Jake made a positive impact on your experience."
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Shane Anderson

March 5, 2025

5  out of  5
rating by Shane Anderson
"Very helpful and knowledgeable team that got me a rate much lower than I was paying with Progressive. Jason got me set up quick and efficiently and Jake called me later so see if I had any questions or concern."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that our team was able to help you find a lower rate and provide you with excellent service. Jason and Jake truly care about our customers, and it’s great to see their efforts recognized. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again!"
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Gary Simonds

February 28, 2025

5  out of  5
rating by Gary Simonds
"Very communicate and will address any problems or concerns you have and very friendly"
We responded:
"Thank you for sharing your positive feedback! We're thrilled to hear that you found our team to be communicative, responsive, and friendly. Providing excellent customer service is our top priority, and we're glad that we were able to address any problems or concerns you had."
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Shannon McLouth

February 27, 2025

5  out of  5
rating by Shannon McLouth
"Very helpful and responsive!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that you found our team helpful and responsive. Providing excellent customer service is our top priority, and your feedback truly motivates us to keep up the good work."
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Rebeccia Simmons

February 26, 2025

5  out of  5
rating by Rebeccia Simmons
"Always very helpful and nice. Love my State Farm People."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you’ve had such a positive insurance experience with our team at Jake Tufts State Farm Insurance Agency. Our goal is to provide excellent service and support to all our clients, and it’s wonderful to know that we’ve met that mark for you."
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Tricia Pastor

February 26, 2025

5  out of  5
rating by Tricia Pastor
"I have had an excellent experience with Jake Tufts State Farm. Their customer service is top-notch—every time I’ve needed assistance, their team has been responsive, knowledgeable, and genuinely helpful. The claims process was smooth and hassle-free, with clear communication at every step."
We responded:
"Tricia, thank you for taking the time to share your excellent experience with us! We are delighted to hear that our team at Jake Tufts State Farm has been able to meet your needs with responsive and knowledgeable service. It’s our priority to ensure that the claims process is as smooth and hassle-free as possible, and your feedback reinforces our commitment to clear communication. If you ever need further assistance, please don’t hesitate to reach out. We truly value your trust in us!"
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Brian Smid

February 26, 2025

5  out of  5
rating by Brian Smid
"Excellent customer service, very helpful. Thank you!"
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that you found our customer service to be excellent and helpful. Your satisfaction is our priority, and we appreciate your kind words. If you ever need assistance with your auto insurance in the future, please don't hesitate to reach out. Thank you for choosing Jake Tufts State Farm Insurance Agency!"
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Jason Rabe (Digital Den)

February 26, 2025

5  out of  5
rating by Jason Rabe (Digital Den)
"Very helpful and quick with to get anything done when I call. Definitely recommend looking into them"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our team at Jake Tufts State Farm Insurance Agency to be helpful and efficient. Providing excellent service in regard to your auto insurance is our top priority, and it's wonderful to know that we were able to meet your needs promptly. We truly appreciate your recommendation."
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Danielle Secrest

February 20, 2025

5  out of  5
rating by Danielle Secrest
"They are very nice and understanding and helps alot"
We responded:
"Danielle, thank you for the review. We strive to provide great customer service and teach insurance in a way that makes sense for each person. "
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Terri Luke

February 20, 2025

4  out of  5
rating by Terri Luke
"Always there when you need them."
We responded:
"Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you feel supported and that we're able to be there for you when you need us. Your satisfaction is our top priority, and we appreciate your trust in Jake Tufts State Farm. If there's anything more we can do to enhance your experience, please don't hesitate to reach out!"
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Edward Holladay

February 20, 2025

5  out of  5
rating by Edward Holladay
"They are always very knowledgeable and helpful whenever I call with concerns or need any assistance."
We responded:
"Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that our team has consistently provided you with knowledgeable and helpful assistance whenever you reach out to us. At Jake Tufts State Farm Agency, our main goal is to ensure that our customers receive the best possible service, and it is incredibly rewarding to know that we have been successful in achieving this with you. We believe that being knowledgeable and helpful is essential in providing a positive customer experience, so we are delighted to hear that you have found our team to be just that."
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RUTH BABBITT

February 14, 2025

5  out of  5
rating by RUTH BABBITT
"I'm a new customer.They have been very patient with me in my conveying to them the info they needed from me!! I look forward to a good relationship working with them!"
We responded:
"Thank you for your kind words! We’re thrilled to have you as a new customer at Jake Tufts State Farm Insurance Agency. Our team is committed to providing excellent service, and I’m glad to hear that you’ve had a positive experience so far. We look forward to building a strong relationship with you and assisting you with all your auto insurance needs."
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Lori Curtis

February 11, 2025

5  out of  5
rating by Lori Curtis
"Very happy and confident in this place. Everyone in the office seems willing to help get the job done."
We responded:
"Thanks so much for your kind words, Lori! We’re thrilled to hear that you’re happy with our customer service. Our team is always here to help and make sure you have the best experience possible with your auto insurance needs. If you need anything else, don’t hesitate to reach out!"
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Dan Knowles

February 7, 2025

5  out of  5
rating by Dan Knowles
"Always friendly and takes care of my issues quickly and professionally"
We responded:
"Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you have had such a positive experience with our team at Jake Tufts State Farm Insurance. Providing friendly and efficient service is our top priority, and it’s wonderful to know that we’ve been able to meet your needs."